Your water, your future

Privacy Policy

At AquaSphere, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, mobile applications, and other services (collectively, the “Services”). Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

a. Information You Provide to Us
While using our Services, you may voluntarily provide us with certain personal information, such as when you contact us or subscribe to our newsletter. This information may include:

• Contact Information: Your name, email address, postal address, and phone number.
• Feedback and Inquiries: Any additional details you choose to share when reaching out to us.

b. Data Collected Automatically
When you visit our website or use our Services, we automatically collect certain information through cookies, web beacons, and similar technologies. This data includes:

• Usage Data: Information on how you interact with our Services, such as pages visited, time spent on pages, and navigation paths.
• Device Information: Your IP address, browser type, operating system, and device identifiers.
• Location Data: General geographic information derived from your IP address (unless you disable such tracking).

2. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide and Improve Our Services: Process your requests, manage communications, and deliver the features you use.
• Communicate with You: Send updates, newsletters, marketing materials (when consent is provided), and respond to your inquiries.
• Personalize Your Experience: Customize the content and features offered on our platform based on your preferences and usage.
• Analyze and Enhance: Monitor usage trends and analyze data to improve the functionality, security, and performance of our Services.
• Ensure Legal Compliance: Adhere to applicable laws, regulations, and internal policies.

3. Disclosure of Your Information

We may share your information with third parties under the following circumstances:

• Service Providers: With trusted partners who assist us in operating our Services (e.g., hosting, analytics, customer support, and payment processing), under strict confidentiality agreements.
• Legal Requirements: When required by law or in response to a lawful request by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, provided the recipient agrees to honor this Privacy Policy.

We do not sell your personal data to third parties.

4. Data Security

Your privacy is paramount to us. We implement robust technical, administrative, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. While we strive to secure your data, no transmission or storage method is completely secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction or updating of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal data, subject to certain legal restrictions.
• Objection: Object to or restrict the processing of your personal data under specific circumstances.
• Data Portability: Request a copy of your personal data in a structured, commonly used format.

To exercise your rights or for any privacy-related inquiries, please contact us at [insert contact email].

6. Cookies and Tracking Technologies

Our Services use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings; however, please note that disabling cookies may affect the functionality of our Services.

7. International Data Transfers

AquaSphere may process your information in countries outside of your jurisdiction. When transferring data internationally, we take steps to ensure that your information receives an adequate level of protection in accordance with applicable data protection laws.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. We will notify you of significant changes through our Services or via email. We encourage you to review this policy regularly to stay informed about how we are protecting your information.